Shipping policy

Shipping

Last updated: September 24, 2026

Same-day shipping. Orders placed by 12:00 pm Eastern Time, Monday–Friday, ship the same business day. Orders placed after noon, on weekends or on holidays ship the next business day.

Where we ship. We currently ship within the United States only.

Speeds and prices. Delivery options, prices and estimated arrival dates for your address are shown at checkout before you pay. Faster options, like express, are available at checkout.

Tracking. When your order ships, you'll get an email with a tracking number.

How it's packed. Every box is factory sealed, checked, and photographed before it ships. We pack it to protect it in transit.

Temperature. Store your supplies according to the manufacturer's instructions as soon as they arrive. If a delivery was left in extreme heat or cold, or looks damaged, contact us before using it.

Lost, late or damaged packages. If your tracking hasn't updated in several days, or your package arrives damaged, text or email us a photo. We'll work with the carrier and make it right.

Wrong address. Check your shipping address at checkout. If you spot a mistake, contact us right away. We can fix it if the order hasn't shipped yet.

Questions? Text or call (888) 604-0655, or email support@needaspare.com, Monday–Friday, 9am–5pm ET.